customer service

Residential Delivery

Place your order by 5:00 p.m. Monday - Friday in your recipient's time zone for same-day delivery. On Saturdays, order by 2:00 p.m. for same-day delivery. Please remember to give us any special delivery instructions and also provide the telephone number of the recipient in case we need to make contact in order to complete a delivery.

 

Business Delivery

Place your order by 12:00 p.m. Monday - Friday in your recipient's time zone for same-day delivery. Please remember to give us the company name and any special delivery instructions.  In addition, provide the telephone number of the recipient in case we need to make contact in order to complete the delivery.

 

**Please note, our delivery service for Brooklyn, Queens, The Bronx, and Westchester, Rockland and Nassau counties, is on vacation from June 26th through July 10th.  Orders for delivery on those dates will be arranged through our affiliate florists.


We will do our best to deliver within a requested time window, but cannot guarantee your delivery will arrive at a specific time.

 

We are unable to deliver to a P.O. Box or Army post office.

 

If your recipient is not available when we make a delivery, we may leave your gift in a safe place or leave a message to call us to make arrangements for re-delivery, which may incur additional delivery costs.

 

Surroundings Florist delivers directly to the following zip codes: 10021, 10028, 10044, 10128, 10023, 10024, 10025, 10002, 10003, 10009, 10004, 10005, 10006, 10007, 10038, 10280, 10012, 10013, 10014, 10010, 10016, 10017, 10022, 10001, 10011, 10018, 10019, 10020, 10036, 10029, 10035, 10026, 10027, 10030, 10037, 10039, 10031, 10032, 10033, 10034, 10040, 10041, 10048, 10055, 10101, 10103, 10104, 10105, 10106, 10107, 10108, 10110, 10111, 10112, 10113, 10116, 10118, 10119, 10120, 10121, 10122, 10123, 10128, 10150, 10151, 10152, 10153, 10154, 10155, 10158, 10159, 10162, 10165, 10166, 10167, 10168, 10169, 10170, 10171, 10172, 10173, 10174, 10175, 10176, 10177, 10178, 10249, 10256, 10268, 10270, 10271, 10276, 10278, 10279, 10280, 10281, 10282, 10286, 10453, 10457, 10460, 10458, 10467, 10468, 10451, 10452, 10456, 10454, 10455, 10459, 10474, 10463, 10471, 10466, 10469, 10470, 10475, 10461, 10462, 10464, 10465, 10472, 10473, 11212, 11213, 11216, 11233, 11238, 11204, 11218, 11219, 11230, 11209, 11214, 11228, 11234, 11236, 11239, 11223, 11224, 11229, 11235, 11201, 11205, 11215, 11217, 11231, 11203, 11210, 11225, 11226, 11207, 11208, 11211, 11222, 11220, 11232, 11206, 11221, 11237, 11361, 11362, 11363, 11364, 11354, 11355, 11356, 11357, 11358, 11359, 11360, 11365, 11366, 11367, 11412, 11423, 11432, 11433, 11434, 11435, 11436, 11101, 11102, 11103, 11104, 11105, 11106, 11374, 11375, 11379, 11385, 11691, 11692, 11693, 11694, 11695, 11697, 11004, 11005, 11411, 11413, 11422, 11426, 11427, 11428, 11429, 11414, 11415, 11416, 11417, 11418, 11419, 11420, 11421, 11368, 11369, 11370, 11372, 11373, 11377, 11378   

5/25/2017 6:49:00 AM